Refund Policy

At Ghostbit Labs, we want you to be completely satisfied with StreamVault. Because our app operates as a digital software media player, we provide a transparent refund window to ensure a risk-free experience.

1. 14-Day Money-Back Guarantee

In compliance with our payment processor's standards, we offer a full 14-day refund policy from the date of your original purchase. If the software fails to function correctly on your webOS device or does not meet your expectations, you are fully eligible for a complete refund.

2. How to Request a Refund

To initiate a refund request, simply contact our support team at asifshahzadnpp@gmail.com within 14 days of your purchase. Please include:

• Your purchase email address
• Your hardware/device identifier or transaction reference number

Refunds will be processed back to your original payment method within 3–5 business days.

3. Cancellations

For any recurring licenses or subscriptions, you may cancel your plan at any time through your account dashboard or by contacting support. Your access will remain active until the completion of refund.